What We Collect and Receive
In order for us to provide you with the best possible experience on our website, we need to collect and process certain information. Depending on your use of our services, information collected may derive from the following circumstances:
- Contact us via email — for example, when you send us an e-mail, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
- Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data for statistical purposes, to improve our site and to recognise and stop any misuse.
Opt-out of website tracking
You can opt out of being tracked by our Matomo Analytics instance below:
You have the right to be informed of Personal Data processed by MarineSpace, and a right to rectification / correction, erasure and restriction of processing. You also have the right to request a structured, common and machine-readable format of Personal Data you provided to us.
We can only identify you via your email address or IP address, and we can only adhere to your request and provide information if we have Personal Data about you following contact made directly with us, and / or you using our site and / or services. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.
In addition, you have the right to lodge a complaint with the data protection authority in your country.
Retention of data
We will retain your information for as long as is necessary to provide you with the services, or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect MarineSpace’s legal rights.
We also collect and maintain aggregated, anonymised or pseudonymised information which we may retain indefinitely to protect the safety and security of our site, improve our services or comply with legal obligations.
We may update this Policy from time to time. If we do, we’ll let you know about any material changes by notifying you on the website or by sending you an email.